Responsible gambling

At St Hubert Casino Charlevoix, we prioritize responsible gaming and ensure that all our guests can enjoy a safe and enjoyable experience.

Setting Limits and Self-Exclusion

You can set daily, weekly, or monthly spending limits from $50 to $10,000. You also have the option to establish session time limits between 2 hours and 12 hours. Additionally, you can opt for immediate self-exclusion options for a period of 24 hours, 7 days, or permanently.

Automated Reality Checks

Our system sends automated reality checks every hour during continuous play to remind you of your playing time and balance.

Loss Limit Alerts

You can set loss limit alerts at specific thresholds between $100 and $5,000. This will help you track your spending habits and make informed decisions about your gaming activities.

15-Minute Breaks

To ensure that you take regular breaks from gaming, our system enforces mandatory 15-minute pauses after every 4 hours of continuous play.

Additional Support Options

We are committed to providing a safe environment for all our guests. If you need help managing your gaming habits or have concerns about problem gambling, please reach out to the following organizations:

• Responsible Gambling Council
• Gambling Anonymous Quebec 
• Problem Gambling Helpline 

Enhanced Security Measures

To protect our guests and ensure a fair gaming experience, we implement advanced security measures such as encryption technology to safeguard your personal information. Our system is regularly audited by leading third-party organizations like eCOGRA and iTech Labs.

Remember, responsible gaming is everyone's responsibility. If you feel that you need help managing your gaming habits or have concerns about problem gambling, please reach out for support.